Find answers to common questions about DoctZone
Getting started is easy! Simply click "Get Started" and create an account. Choose your role (patient or practitioner), fill in your information, and you'll be ready to use DoctZone in minutes.
As a patient, you can browse available practitioners, view their profiles and specializations, and initiate a chat. Once you send a message, the chat is created and you can start your consultation right away. Practitioners will receive a notification and respond as soon as they're available.
Yes, absolutely. Your health information is encrypted using industry-standard security protocols. We comply with HIPAA regulations and other privacy laws. Your data is stored securely and only accessible to you and your healthcare provider.
Consultation costs vary depending on the practitioner and type of consultation. Prices are transparent and displayed upfront before you book. We offer affordable rates to make healthcare accessible to everyone.
Yes! You can securely upload and share medical documents, test results, and other files during your chat. All files are encrypted and can only be accessed by you and your healthcare provider.
After your consultation, your healthcare provider can issue a digital prescription through DoctZone. You'll receive a notification, and you can download the prescription as a PDF to present to a pharmacy.
Yes, DoctZone is available 24/7. You can create an account, browse practitioners, and send messages anytime. However, practitioner availability depends on their schedule. Many practitioners offer extended hours including evenings and weekends.
Yes, you can cancel or reschedule through your chat. Just communicate with your healthcare provider, and they'll work with you to find a suitable time or cancel if needed.
Our support team is available 24/7. You can reach us via email at support@doctzone.com or call +1 (555) 123-4567. We're here to help!